SUBARU CROSSTREK HYBRID 2020: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

General Information

NHTSA Campaign ID Number: 23V080000

Make Model Year
SUBARU CROSSTREK HYBRID 2020
Date Owners Notified Date Received by ODI Date Added to Database
2023-05-12 2023-02-14 2023-02-15

Manufacturers Involved: Subaru of America, Inc.

Manufacturer Campaign Number: WRD-23

Component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Number Of Units Affected: 8413

Report Initiator: MFR MFR Report

Summary

Subaru of America, Inc. "Subaru" is recalling certain 2019-2022 Crosstrek Hybrid vehicles. The harness terminal that supplies low-voltage power from the converter to the 12-Volt battery may corrode and break, preventing the 12-Volt battery from charging.

Consequence

A 12-Volt battery that is unable to recharge can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the converter terminal mounting bracket. If corrosion is found on the terminals, the 12-Volt output harness and terminals will also be replaced. Repairs will be performed free of charge. Owner notification letters were mailed May 12, 2023. Owners may contact Subaru's customer service at 1-844-373-6614. Subaru's number for this recall is WRD-23.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.