SPARTAN METRO STAR 2017: SUSPENSION:FRONT

General Information

NHTSA Campaign ID Number: 19V523000

Make Model Year
SPARTAN METRO STAR 2017
Date Owners Notified Date Received by ODI Date Added to Database
2019-08-20 2019-07-12 2019-07-15

Production Dates: 2014-10-21 - 2019-06-10

Manufacturers Involved: Shyft Group

Manufacturer Campaign Number: 19015

Component: SUSPENSION:FRONT

Potential Number Of Units Affected: 234

Report Initiator: MFR MFR Report

Summary

Spartan Motors USA "Spartan" is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.

Consequence

A loss of power steering assist increases the risk of a crash.

Remedy

Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.