SPARTAN FIRE METROSTAR 2020: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Information

NHTSA Campaign ID Number: 20V762000

Make Model Year
SPARTAN FIRE METROSTAR 2020
Date Owners Notified Date Received by ODI Date Added to Database
2020-12-23 2020-12-10 2020-12-10

Manufacturers Involved: Spartan Fire, LLC

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Number Of Units Affected: 193

Report Initiator: MFR MFR Report

Summary

Spartan Fire, LLC "Spartan Fire" is recalling certain 2019-2021 Gladiator and MetroStar vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence

Operator of vehicle may not be able to read the LCD screen and may not be able to use buttons or both unless they reset the power. If the LCD display appears blank, emergency personnel may not have immediate access to the functions and controls operated by the LCD screen which could delay emergency operations, increasing the risk of injury.

Remedy

Spartan Fire will notify owners, and dealers will replace the unit or apply a retrofit remedy, free of charge. The recall began December 23, 2020. Owners may contact Spartan Fire customer service at 1-517-543-6400.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.