SETRA S417 TC 2019: STRUCTURE:BODY:DOOR

General Information

NHTSA Campaign ID Number: 20V190000

Make Model Year
SETRA S417 TC 2019
Date Owners Notified Date Received by ODI Date Added to Database
2020-05-28 2020-04-02 2020-04-02

Manufacturers Involved: Daimler Coaches North America

Manufacturer Campaign Number: 72.00M20089A

Component: STRUCTURE:BODY:DOOR

Potential Number Of Units Affected: 63

Report Initiator: MFR MFR Report

Summary

Daimler Coaches North America "Daimler Coaches" is recalling certain 2017-2020 Setra S417TC coaches. The front entrance door support frame may not be the correct size, and, as a result, the door may open and may detach from the vehicle while the coach is moving.

Consequence

A detached door can increase the risk of injury to the coach occupants or the detached door could be a road hazard, increasing the risk of a crash.

Remedy

Daimler Coaches will notify owners, and dealers will replace the front entrance door support frame and holders at the base of the support frame, free of charge. The recall is expected to begin May 29, 2020. Owners may contact Daimler Coaches customer service at 1-416-624-3558. Daimler Coach's number for this recall is 72.00M20089A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.