ROSENBAUER COMMANDER 2019: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Information

NHTSA Campaign ID Number: 20V779000

Make Model Year
ROSENBAUER COMMANDER 2019
Date Owners Notified Date Received by ODI Date Added to Database
2021-03-03 2020-12-15 2020-12-16

Manufacturers Involved: Rosenbauer America

Manufacturer Campaign Number: 20E-078

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Number Of Units Affected: 72

Report Initiator: MFR MFR Report

Summary

Rosenbauer America "Rosenbauer" is recalling certain 2018-2021 Commander, 2020 Warrior, 2020-2021 Commercial, and 2020 Avenger vehicles equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.

Consequence

If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.

Remedy

Rosenbauer will notify owners, and dealers will repair or replace the IV Standard LCD displays, free of charge. The recall March 3, 2021. Owners may contact Rosenbauer customer service at 1-651-462-1000. Rosenbauer's number for this recall is 20E-078.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.