ROLLS-ROYCE SILVER SERAPH 1999: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

General Information

NHTSA Campaign ID Number: 99V139000

Make Model Year
ROLLS-ROYCE SILVER SERAPH 1999
Date Owners Notified Date Received by ODI Date Added to Database
1999-06-01 1999-06-04 1999-06-07

Production Dates: 1998-01-01 - 2002-05-31

Manufacturers Involved: Rolls-Royce Motor Cars, Ltd.

Manufacturer Campaign Number: 73 00 00 B0001

Component: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Potential Number Of Units Affected: 639

Report Initiator: MFR MFR Report

Summary

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE THERMOSTAT REGULATING THE TEMPERATURE OF THE HEATED SEATS WAS INCORRECTLY POSITIONED DURING ASSEMBLY. THIS INCORRECT POSITIONING CREATES THE POTENTIAL THAT THE SURFACE OF THE HEATED SEAT CAN REACH AN UNACCEPTABLY HIGH TEMPERATURE.

Consequence

IN EXTREME CASES, THIS COULD CAUSE DAMAGE TO ANY OBJECT IN CONTACT WITH THE SEAT CUSHION.

Remedy

DEALERS WILL INSTALL AN ADDITIONAL TEMPERATURE CONTROL WITH EACH SEAT EQUIPPED WITH HEATING ELEMENTS.

Notes

OWNER NOTIFICATION BEGAN JUNE 1, 1999.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ROLLS-ROYCE AT 1-248-340-5000.ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.