ROAD RESCUE SPECIALTY VEHICLE 2011: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 16V708000
| Make | Model | Year |
|---|---|---|
| ROAD RESCUE | SPECIALTY VEHICLE | 2011 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2016-11-20 | 2016-10-04 | 2016-10-04 |
Production Dates: 2010-01-01 - 2016-09-01
Manufacturers Involved: REV Ambulance Group Orlando, Inc.
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 145
Report Initiator: MFR MFR Report
REV Ambulance Group Orlando, INC. "REV" is recalling certain model year 2010-2016 Road Rescue Specialty Vehicles, as well as Ultramedic, Promedic, Duramedic, Metromedic, and Transmedic emergency vehicles equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
REV will notify owners, and dealers will upgrade the software or retrofit fuses, free of charge. The recall began on November 20, 2016. Owners may contact REV customer service at 1-800-628-8178 or Hale Products Customer Service Center at 1-800-533-3569 or halecustomerservice"idexcorp.com.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
