RAM PROMASTER 2021: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

General Information

NHTSA Campaign ID Number: 23V301000

Make Model Year
RAM PROMASTER 2021
Date Owners Notified Date Received by ODI Date Added to Database
2023-06-22 2023-04-27 2023-04-27

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 44A

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Potential Number Of Units Affected: 165503

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission. The park pawl may not fully engage the park gear due to debris inside the transmission.

Consequence

A partially engaged park pawl can result in a vehicle rollaway, increasing the risk of a crash or injury.

Remedy

Dealers will update the powertrain control module software, and inspect and replace, as necessary, the transmission or components within the transmission, free of charge. Owner notification letters were mailed June 22, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44A.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.