RAM PROMASTER 2018: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

General Information

NHTSA Campaign ID Number: 20V036000

Make Model Year
RAM PROMASTER 2018
Date Owners Notified Date Received by ODI Date Added to Database
2020-05-26 2020-01-23 2020-01-23

Production Dates: 2017-08-31 - 2017-12-11

Manufacturers Involved: Chrysler (FCA US, LLC) (Stellantis)

Manufacturer Campaign Number: W00

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Potential Number Of Units Affected: 222207

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US LLC" is recalling certain 2014-2019 Ram ProMaster vehicles equipped 3.6L engines. The transmission shifter cable may separate and disconnect from the transmission, causing the vehicle to not perform shifts intended by the driver and the gear shift lever position not matching the actual transmission gear.

Consequence

The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission shift cable, free of charge. The recall began May 26, 2020. Owners may contact Ram Trucks at 1-866-726-4636. Chrysler's number for this recall is W00.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.