RAM PROMASTER 2016: EQUIPMENT:OTHER:LABELS

General Information

NHTSA Campaign ID Number: 17V273000

Make Model Year
RAM PROMASTER 2016
Date Owners Notified Date Received by ODI Date Added to Database
2017-06-14 2017-04-25 2017-04-26

Production Dates: 2013-07-01 - 2017-04-24

Manufacturers Involved: Chrysler (FCA US, LLC) (Stellantis)

Manufacturer Campaign Number: T24

Component: EQUIPMENT:OTHER:LABELS

Potential Number Of Units Affected: 113896

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 208

Summary

Chrysler "FCA US LLC" is recalling certain 2014-2017 Ram ProMaster vehicles. The sun visor, dashboard labels, and owner's manuals incorrectly state that the vehicles are equipped with frontal driver and passenger advanced air bags when they are not. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 208, "Occupant Crash Protection."

Consequence

The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will correct the sun visor labels, the dashboard "hangtag" label, and the owner's manual and user guide information, free of charge. The recall began June 14, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T24.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.