RAM PROMASTER 2014: SEATS

General Information

NHTSA Campaign ID Number: 19V333000

Make Model Year
RAM PROMASTER 2014
Date Owners Notified Date Received by ODI Date Added to Database
2019-05-27 2019-04-29 2019-05-01

Production Dates: 2007-08-01 - 2019-03-29

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 18E-076

Component: SEATS

Potential Number Of Units Affected: 544

Report Initiator: MFR MFR Report

Summary

New England Wheels "New England" is recalling certain 2014-2018 Ford Transit and 2014-2019 Ram Promaster 2500 and 3500 vehicles modified to be equipped with Freedman Go-ES Foldaway seats. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.

Consequence

In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy

New England has notified owners, directing them to contact Freedman for repairs to the foldaway seats, free of charge. The recall began May 27, 2019. Owners may contact Freedman customer service at 1-800-443-4540 or New England at 1-800-886-9247.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.