RAM PROMASTER 2014: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

General Information

NHTSA Campaign ID Number: 14V533000

Make Model Year
RAM PROMASTER 2014
Date Owners Notified Date Received by ODI Date Added to Database
2014-12-01 2014-09-04 2014-09-04

Production Dates: 2013-07-01 - 2014-08-26

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: P53

Component: SEATS:FRONT ASSEMBLY:HEAD RESTRAINT

Potential Number Of Units Affected: 18953

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 202

Summary

Chrysler Group LLC "Chrysler" is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."

Consequence

If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P53.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.