RAM 5500 2024: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

General Information

NHTSA Campaign ID Number: 24V199000

Make Model Year
RAM 5500 2024
Date Owners Notified Date Received by ODI Date Added to Database
2024-04-11 2024-03-14 2024-03-14

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 14B,33B,34B,35B,36B

Component: AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE

Potential Number Of Units Affected: 38164

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 208

Summary

Chrysler "FCA US, LLC" "Stellantis" is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Consequence

An air bag that does not deploy in a crash can increase the risk of injury.

Remedy

Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024. The remaining owner notification letters will be mailed at a future date, anticipated June 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.