RAM 5500 2016: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

General Information

NHTSA Campaign ID Number: 16V495000

Make Model Year
RAM 5500 2016
Date Owners Notified Date Received by ODI Date Added to Database
2016-08-11 2016-07-01 2016-07-01

Production Dates: 2015-07-24 - 2015-10-08

Manufacturers Involved: Chrysler (FCA US, LLC) (Stellantis)

Manufacturer Campaign Number: S48

Component: POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Potential Number Of Units Affected: 889

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US LLC" is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.

Consequence

If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.

Remedy

Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S48.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.