RAM 4500 2020: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

General Information

NHTSA Campaign ID Number: 21V439000

Make Model Year
RAM 4500 2020
Date Owners Notified Date Received by ODI Date Added to Database
2021-06-25 2021-06-10 2021-06-10

Manufacturers Involved: Chrysler (FCA US, LLC) (Stellantis)

Manufacturer Campaign Number: Y21

Component: ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Potential Number Of Units Affected: 32002

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Consequence

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

Remedy

Dealers will update the engine calibration software, free of charge. Owner notification letters were mailed June 25, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y21.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.