RAM 4500 2020: SERVICE BRAKES

General Information

NHTSA Campaign ID Number: 21V016000

Make Model Year
RAM 4500 2020
Date Owners Notified Date Received by ODI Date Added to Database
2021-01-15 2021-01-20 2021-01-21

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 20E-031

Component: SERVICE BRAKES

Potential Number Of Units Affected: 6

Report Initiator: MFR MFR Report

Summary

Custom Truck And Body Works is recalling certain 2020 Dodge 4500 and 5500 vehicles. In the affected suspension systems, the rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes.

Consequence

A worn rear brake caliper flexible line may cause brake fluid leakage, which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.

Remedy

Custom Truck And Body Works will notify owners, and dealers will repair the affected suspension systems, and rear brake caliper flexible line, free of charge. Owners may contact Custom Truck And Body Works customer service at 1-706-553-9178. Custom Truck And Body Works number for this recall is 20E-031.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.