RAM 4500 2017: WHEELS:LUGS/NUTS/BOLTS/STUDS

General Information

NHTSA Campaign ID Number: 21V398000

Make Model Year
RAM 4500 2017
Date Owners Notified Date Received by ODI Date Added to Database
2021-08-26 2021-05-27 2021-05-27

Production Dates: 2010-02-03 - 2016-12-31

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: Y26, Y36

Component: WHEELS:LUGS/NUTS/BOLTS/STUDS

Potential Number Of Units Affected: 447985

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Consequence

Wheel separation can cause a vehicle crash.

Remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.