RAM 3500 2025: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NHTSA Campaign ID Number: 25V297000
| Make | Model | Year |
|---|---|---|
| RAM | 3500 | 2025 |
| Date Received by ODI | Date Added to Database | |
| 2025-05-08 | 2025-05-08 |
Manufacturers Involved: Chrysler (FCA US, LLC)
Manufacturer Campaign Number: 36C
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Potential Number Of Units Affected: 778
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 101
Chrysler "FCA US, LLC" is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
Dealers will update the cluster software, free of charge. Owner notification letters are expected to be mailed June 5, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 'TTY 888-275-9171' or go to nhtsa.gov.
