RAM 3500 2020: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

General Information

NHTSA Campaign ID Number: 21V880000

Make Model Year
RAM 3500 2020
Date Owners Notified Date Received by ODI Date Added to Database
2022-05-17 2021-11-12 2021-11-12

Manufacturers Involved: Chrysler (FCA US, LLC) (Stellantis)

Manufacturer Campaign Number: Y78

Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Potential Number Of Units Affected: 222410

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump "HPFP" may fail, resulting in a sudden engine stall without warning.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will replace the HPFP, update the Powertrain Control Module "PCM" software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.