RAM 3500 2019: STRUCTURE

General Information

NHTSA Campaign ID Number: 20V207000

Make Model Year
RAM 3500 2019
Date Owners Notified Date Received by ODI Date Added to Database
2020-07-09 2020-04-09 2020-04-09

Manufacturers Involved: Chrysler (FCA US, LLC) (Stellantis)

Manufacturer Campaign Number: W24, W44

Component: STRUCTURE

Potential Number Of Units Affected: 37580

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US LLC" is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Consequence

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Remedy

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 "RAM 2500" and began on October 6, 2020 "Ram 3500". Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.