RAM 3500 2019: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
|Make : RAM||Model : 3500||Year : 2019|
|Build Dates : 0000-00-00 - 0000-00-00|
|NHTSA CAMPAIGN ID Number : 20V191000|
|Date Owner's Notified: 2020-04-27||Date Received by ODI: 2020-04-02||Date Added to Database: 2020-04-02|
|Manufacturers Involved: Chrysler (FCA US, LLC)|
|Manufacturer's Responsible for the Recall:|
|Manufacturer Campaign Number: W30-W37|
|Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA|
|Potential Number Of Units Affected : 319610|
Chrysler "FCA US LLC" is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard "FMVSS" number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air "OTA" update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
|Report Initiator: MFR||V Report|
|Regulation Part Number:||Federal Motor Vehicle Safety Standard Number: 111|
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.