RAM 3500 2011: STEERING:LINKAGES:TIE ROD ASSEMBLY

General Information

NHTSA Campaign ID Number: 13V529000

Make Model Year
RAM 3500 2011
Date Owners Notified Date Received by ODI Date Added to Database
2014-01-16 2013-11-06 2013-11-07

Production Dates: 2008-02-14 - 2012-12-22

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: N49

Component: STEERING:LINKAGES:TIE ROD ASSEMBLY

Potential Number Of Units Affected: 271733

Report Initiator: MFR MFR Report

Summary

Chrysler Group LLC "Chrysler" is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.

Consequence

A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

Remedy

Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10", or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.

Notes

This recall supersedes tie rod recall 11V350. Vehicles that were previously remedied under recall 11V350 are also affected by this campaign. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.