RAM 3500 2011: SUSPENSION:REAR:SPRINGS

Make : RAM Model : 3500 Year : 2011
Build Dates : 2011-03-01 - 2011-04-30
NHTSA CAMPAIGN ID Number : 11V323000
Date Owner's Notified: 2011-11-30 Date Received by ODI: 2011-06-13 Date Added to Database: 2011-06-14
Manufacturers Involved: SPRINTER ENGINEERING & COMPLIANCE SUPPOR
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number: 2011100006
Component: SUSPENSION:REAR:SPRINGS
Potential Number Of Units Affected : 47
Summary:
      SPRINTER IS RECALLING CERTAIN MODEL YEAR 2011 SPRINTER 3500 VEHICLES SOLD BOTH UNDER THE MERCEDES-BENZ AND FREIGHTLINER BRAND NAMES. THE SUPPLIER OF THE REAR SPRINGS ROLLED THE SPRING EYE DIAMETER OUT OF TOLERANCE ON A LIMITED NUMBER OF PARTS IN ITS PRODUCTION, AND THEN CORRECTED THE DIAMETER WITHOUT HEATING THE PARTS.
Consequence:
      THIS COULD POTENTIALLY LEAD TO A CRACK OF THE SPRING EYE OVER TIME, WHICH INCREASES THE RISK OF A CRASH.
Remedy:
      OWNERS WILL BE CONTACTED, AND DEALERS WILL REPLACE THE REAR SPRINGS AS NECESSARY, FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT SPRINTER AT 1-877-762-8267.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      SPRINTER SAFETY RECALL NUMBER IS 2011100006.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .