RAM 3500 2009: EQUIPMENT ADAPTIVE

Make : RAM Model : 3500 Year : 2009
Build Dates : 2009-06-01 - 2009-12-31
NHTSA CAMPAIGN ID Number : 10V173000
Date Owner's Notified: 2010-08-06 Date Received by ODI: 2010-04-27 Date Added to Database: 2010-04-29
Manufacturers Involved: Daimler Buses North America
Manufacturer's Responsible for the Recall:
Manufacturer Campaign Number:
Component: EQUIPMENT ADAPTIVE
Potential Number Of Units Affected : 17
Summary:
      DAIMLER BUS NORTH CAROLINA "DBNC" IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 SPRINTER BUS TRANSIT BUSES MANUFACTURED BETWEEN JUNE AND DECEMBER 2009 FITTED WITH CERTAIN RICON S SERIES AND K SERIES L-MODEL WHEELCHAIR LIFTS. DUE TO A PROBLEM IN THE SOFTWARE THAT CONTROLS THE LIFT'S "UP" FUNCTION, SHOULD THE "UP" BUTTON BE RELEASED BEFORE THE FLOOR LEVEL LIMIT SWITCH IS ACTIVATED, THE LIFT MAY CONTINUE ITS UPWARD TRAVEL AND MAY OVERRUN THE FLOOR LEVEL CUT OFF POINT.
Consequence:
      WHEN THE PLATFORM OVERRUNS THE VEHICLE FLOOR LEVEL AND STOPS AT AN ANGLE FROM 15-20 DEGREES, IT IS POSSIBLE FOR A PERSON IN A WHEELCHAIR TO TIP OVER AND FOR SOMEONE STANDING ON THE PLATFORM TO FALL, POSSIBLY RESULTING IN INJURIES.
Remedy:
      DBNC IS WORKING WITH RICON AND RICON WILL BE PERFORMING THE REMEDY FOR THIS CAMPAIGN. A SOFTWARE SOLUTION FOR THIS SAFETY DEFECT IS UNDER INVESTIGATION. UNTIL THE SOFTWARE SOLUTION IS AVAILABLE, RICON WILL PROVIDE OWNERS WITH A BULLETIN OUTLINING PROPER WHEELCHAIR LIFT OPERATION AND WILL SHIP OWNERS A DVD-BASED TRAINING AID TO PROMOTE PROPER LIFT OPERATION AT NO COST. THE SAFETY RECALL BEGAN ON AUGUST 6, 2010. OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR DBNC AT 1-905-403-7807.
Report Initiator: MFR V Report
Regulation Part Number: Federal Motor Vehicle Safety Standard Number:
Notes:
      OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .