RAM 2500 2024: BACK OVER PREVENTION:DISPLAY FUNCTION
NHTSA Campaign ID Number: 23V654000
| Make | Model | Year |
|---|---|---|
| RAM | 2500 | 2024 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2023-10-24 | 2023-09-28 | 2023-09-28 |
Manufacturers Involved: Chrysler (FCA US, LLC)
Manufacturer Campaign Number: 97A
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Potential Number Of Units Affected: 272911
Report Initiator: MFR MFR Report
Federal Motor Vehicle Safety Standard Number: 111
Chrysler "FCA US, LLC" is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
