RAM 2500 2021: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

General Information

NHTSA Campaign ID Number: 23V060000

Make Model Year
RAM 2500 2021
Date Owners Notified Date Received by ODI Date Added to Database
2023-04-04 2023-02-09 2023-02-09

Manufacturers Involved: Chrysler (FCA US, LLC)

Manufacturer Campaign Number: 13A

Component: ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Potential Number Of Units Affected: 302067

Report Initiator: MFR MFR Report

Summary

Chrysler "FCA US, LLC" is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Consequence

An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.