RAM 2500 2020: STRUCTURE
NHTSA Campaign ID Number: 20V207000
| Make | Model | Year |
|---|---|---|
| RAM | 2500 | 2020 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2020-07-09 | 2020-04-09 | 2020-04-09 |
Manufacturers Involved: Chrysler (FCA US, LLC)
Manufacturer Campaign Number: W24, W44
Component: STRUCTURE
Potential Number Of Units Affected: 37580
Report Initiator: MFR MFR Report
Chrysler "FCA US LLC" is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 "RAM 2500" and began on October 6, 2020 "Ram 3500". Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
