PROTERRA ZX5 2021: ELECTRICAL SYSTEM

General Information

NHTSA Campaign ID Number: 23V697000

Make Model Year
PROTERRA ZX5 2021
Date Owners Notified Date Received by ODI Date Added to Database
2024-12-16 2023-10-17 2023-10-18

Manufacturers Involved: Phoenix Motorcars

Component: ELECTRICAL SYSTEM

Potential Number Of Units Affected: 238

Report Initiator: MFR MFR Report

Summary

Proterra Operating Company, Inc. "Proterra" is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.

Consequence

A loss of power steering and/or drive power increases the risk of a crash.

Remedy

Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.