PROTERRA ZX5 2021: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

General Information

NHTSA Campaign ID Number: 23V078000

Make Model Year
PROTERRA ZX5 2021
Date Owners Notified Date Received by ODI Date Added to Database
2023-04-03 2023-02-13 2023-02-14

Manufacturers Involved: Phoenix Motorcars

Component: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Potential Number Of Units Affected: 252

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 104

Summary

Proterra Operating Company, Inc. "Proterra" is recalling certain 2020-2022 35" Catalyst, 35" ZX5, and 40" ZX5 vehicles. The windshield wiper motors may operate intermittently or may fail to operate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."

Consequence

Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.

Remedy

Dealers will replace the wiper motors, free of charge. Owner notification letters were mailed April 3, 2023. Owners may contact Proterra customer service at 1-864-438-0000.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.