PROTERRA CATALYST 2020: ELECTRICAL SYSTEM

General Information

NHTSA Campaign ID Number: 24V655000

Make Model Year
PROTERRA CATALYST 2020
Date Owners Notified Date Received by ODI Date Added to Database
2024-10-15 2024-09-06 2024-09-06

Production Dates: 2019-12-14 - 2021-11-08

Manufacturers Involved: Phoenix Motorcars

Manufacturer Campaign Number: SC-24-009

Component: ELECTRICAL SYSTEM

Potential Number Of Units Affected: 483

Report Initiator: MFR MFR Report

Summary

Phoenix Motorcars "Phoenix" is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.

Consequence

Electrical circuits that overheat increase the risk of a fire.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.