PROTERRA CATALYST 2019: ELECTRICAL SYSTEM:SOFTWARE
NHTSA Campaign ID Number: 21V268000
| Make | Model | Year |
|---|---|---|
| PROTERRA | CATALYST | 2019 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2021-06-11 | 2021-04-19 | 2021-04-20 |
Production Dates: 2018-09-18 - 2019-06-05
Manufacturers Involved: Phoenix Motorcars
Manufacturer Campaign Number: SC-21-085
Component: ELECTRICAL SYSTEM:SOFTWARE
Potential Number Of Units Affected: 12
Report Initiator: MFR MFR Report
Proterra, Inc. "Proterra" is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
The rear door may open without the driver's awareness, increasing the risk of injury.
Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
