PROTERRA CATALYST 2019: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 21V268000

Make Model Year
PROTERRA CATALYST 2019
Date Owners Notified Date Received by ODI Date Added to Database
2021-06-11 2021-04-19 2021-04-20

Production Dates: 2018-09-18 - 2019-06-05

Manufacturers Involved: Proterra Operating Company, Inc.

Manufacturer Campaign Number: SC-21-085

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 12

Report Initiator: MFR MFR Report

Summary

Proterra, Inc. "Proterra" is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.

Consequence

The rear door may open without the driver's awareness, increasing the risk of injury.

Remedy

Proterra will notify owners, and dealers will update the software, free of charge. Owner notification letters were mailed on June 11, 2021. Owners may contact Proterra customer service at 1-864-438-0000.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.