PREVOST H3-45 2017: ENGINE

General Information

NHTSA Campaign ID Number: 19V565000

Make Model Year
PREVOST H3-45 2017
Date Owners Notified Date Received by ODI Date Added to Database
2019-12-19 2019-07-31 2019-08-01

Production Dates: 2017-03-09 - 2019-07-30

Manufacturers Involved: Prevost Car (US) Inc.

Manufacturer Campaign Number: SR19-31 & SR23-26

Component: ENGINE

Potential Number Of Units Affected: 1010

Report Initiator: MFR MFR Report

Summary

Prevost Cars, Inc. "Prevost" is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.

Consequence

If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.

Remedy

Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.