POTOMAC TRAVEL TRAILER 2002: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

General Information

NHTSA Campaign ID Number: 04V298000

Make Model Year
POTOMAC TRAVEL TRAILER 2002
Date Received by ODI Date Added to Database
2004-06-22 2004-06-30

Production Dates: 2002-12-03 - 2003-10-30

Manufacturers Involved: POTOMAC RV LLC

Component: EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Number Of Units Affected: 292

Report Initiator: MFR MFR Report

Summary

ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, MODELS MR1031WB, MR1032BB, MR1033SB, MR1352BB, AND MR1351WB, THE MICROWAVES WERE PRODUCED WITH A DEFECTIVE MEMBRANE PANEL. THESE MICROWAVE OVENS HAVE THE ONE TOUCH INSTANT COOK FUNCTION FOR ITEMS SUCH AS POPCORN, POTATO, ETC.

Consequence

AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy

SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE MEMBRANE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS SHOULD CONTACT SAMSUNG AT 1-800-932-3837 OR POTOMAC RV AT 1-574-970-0559.

Notes

CUSTOMERS CAN ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.