PORSCHE CAYENNE E-HYBRID 2021: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
NHTSA Campaign ID Number: 23V841000
| Make | Model | Year |
|---|---|---|
| PORSCHE | CAYENNE E-HYBRID | 2021 |
| Date Received by ODI | Date Added to Database | |
| 2023-12-13 | 2023-12-14 |
Manufacturers Involved: Porsche Cars North America, Inc.
Manufacturer Campaign Number: APB6
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD
Potential Number Of Units Affected: 41345
Report Initiator: MFR MFR Report
Porsche Cars North America, Inc. "Porsche" is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100" charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
An overheated outlet or charging cable can increase the risk of a fire.
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Interim owner notification letters explaining the safety risk were mailed February 9, 2024. A second notice will be sent once remedy parts become available, anticipated mid-2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is APB6.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
