POLESTAR POLESTAR 2 2024: BACK OVER PREVENTION:SOFTWARE

General Information

NHTSA Campaign ID Number: 25V280000

Make Model Year
POLESTAR POLESTAR 2 2024
Date Received by ODI Date Added to Database
2025-04-25 2025-04-25

Production Dates: 2020-07-09 - 2024-01-19

Manufacturers Involved: Polestar Automotive USA, Inc.

Manufacturer Campaign Number: RP1056

Component: BACK OVER PREVENTION:SOFTWARE

Potential Number Of Units Affected: 27816

Report Initiator: ODI ODI Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Polestar Automotive USA, Inc. "Polestar" is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the vehicle software, free of charge. Owner notification letters are expected to be mailed June 19, 2025. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1056. Vehicles in this recall that were previously repaired under 24V-477 will need to have the new remedy completed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 'TTY 888-275-9171' or go to nhtsa.gov.