POLESTAR POLESTAR 2 2023: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
NHTSA Campaign ID Number: 24V477000
| Make | Model | Year |
|---|---|---|
| POLESTAR | POLESTAR 2 | 2023 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2024-08-09 | 2024-06-26 | 2024-06-27 |
Production Dates: 2020-07-09 - 2024-01-19
Manufacturers Involved: Polestar Automotive USA, Inc.
Manufacturer Campaign Number: RP1016
Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
Potential Number Of Units Affected: 25825
Report Initiator: ODI ODI Report
Federal Motor Vehicle Safety Standard Number: 111
Polestar Automotive USA, Inc. "Polestar" is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit "IHU" software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
