ORANGE EV E-TRIEVER 2024: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

General Information

NHTSA Campaign ID Number: 24V800000

Make Model Year
ORANGE EV E-TRIEVER 2024
Date Owners Notified Date Received by ODI Date Added to Database
2024-12-20 2024-10-24 2024-10-25

Manufacturers Involved: Orange EV

Manufacturer Campaign Number: 2024-SRC-01

Component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Potential Number Of Units Affected: 1334

Report Initiator: MFR MFR Report

Summary

Orange EV "OEV" is recalling certain 2017-2024 T-Series and 2023-2024 e-TRIEVER terminal trucks. The Emergency Response Guide "ERG", operator, maintenance, and service manuals incorrectly state that the emergency stop button in the vehicle cab will shut off and lock out the high voltage system.

Consequence

Incorrect lockout instructions can mislead the operator into thinking the high voltage system is shut down, increasing the risk of injury by electrical shock.

Remedy

OEV will provide corrected ERG, operator, and maintenance manuals and add additional warning labels, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact OEV customer service at 1-866-688-5223. OEV's number for this recall is 2024-SRC-01.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.