NOVABUS LFS 2021: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 21V929000

Make Model Year
NOVABUS LFS 2021
Date Owners Notified Date Received by ODI Date Added to Database
2021-12-15 2021-11-26 2021-11-26

Manufacturers Involved: Nova Bus (US) Inc.

Manufacturer Campaign Number: CR5220/5221/5222

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 125

Report Initiator: MFR MFR Report

Summary

Nova Bus "US" Inc. "Nova" is recalling certain 2021 LFS buses. The vehicle multiplex software may unexpectedly cause the door system electronic control module "ECM" to open and close the rear passenger door when the bus stops.

Consequence

A passenger may exit the bus in an unsafe location if the rear passenger door opens unexpectedly, increasing the risk of injury. Additionally, the doors may unexpectedly close on an exiting passenger, increasing the risk of injury.

Remedy

Nova Bus will provide instructions for how to update the vehicle multiplex and door system ECM software, and install a hardware dedicated wire kit, free of charge. Owner notification letters were mailed December 15, 2021. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5220/5221/5222.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.