NORTHSTAR AMBULANCE 2019: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

General Information

NHTSA Campaign ID Number: 21V305000

Make Model Year
NORTHSTAR AMBULANCE 2019
Date Owners Notified Date Received by ODI Date Added to Database
2021-05-10 2021-04-30 2021-05-03

Manufacturers Involved: Braun Northwest

Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Potential Number Of Units Affected: 3

Report Initiator: MFR MFR Report

Summary

Braun Northwest is recalling certain 2013-2020 NorthStar Ambulance equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. The displays may experience low voltage spikes and cause the LCD display to lock up or become nonfunctional.

Consequence

A locked up or nonfunctional LCD display can delay emergency efforts, increasing the risk of injury.

Remedy

Dealers will repair or replace the displays, free of charge. Owner notification letters were mailed on May 10, 2021. Owners may contact Braun Northwest customer service at 1-360-748-0195.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.