NISSAN QUEST 2012: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 12V076000

Make Model Year
NISSAN QUEST 2012
Date Owners Notified Date Received by ODI Date Added to Database
2012-04-02 2012-02-29 2012-02-29

Production Dates: 2010-07-29 - 2012-02-21

Manufacturers Involved: Nissan North America, Inc.

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 23531

Report Initiator: MFR MFR Report

Summary

NISSAN IS RECALLING CERTAIN MODEL YEAR 2011-2012 NISSAN QUEST VEHICLES, MANUFACTURED FROM JULY 29, 2010, THROUGH FEBRUARY 21, 2012. DUE TO SOFTWARE PROGRAMMING, WHILE DRIVING AT SLOW SPEEDS OR IDLING ON A DECLINE WITH " TANK FUEL OR LESS, THERE MAY BE AN INSUFFICIENT SUPPLY OF FUEL TO THE ENGINE. AS A RESULT, THE ENGINE MAY STALL.

Consequence

VEHICLE STALLING COULD INCREASE THE RISK OF A CRASH.

Remedy

NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPROGRAM THE FUEL PUMP CONTROL MODULE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 2, 2012. OWNERS MAY CONTACT NISSAN CUSTOMER SERVICE AT 1-800-647-7261.

Notes

CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY: 1-800-424-9153'; OR GO TO HTTP://WWW.SAFERCAR.GOV.