NISSAN MURANO HYBRID 2016: HYBRID PROPULSION SYSTEM
NHTSA Campaign ID Number: 21V774000
| Make | Model | Year |
|---|---|---|
| NISSAN | MURANO HYBRID | 2016 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2022-03-31 | 2021-10-04 | 2021-10-05 |
Production Dates: 2014-08-22 - 2016-01-09
Manufacturers Involved: Nissan North America, Inc.
Manufacturer Campaign Number: R21B4, R21B5
Component: HYBRID PROPULSION SYSTEM
Potential Number Of Units Affected: 7634
Report Initiator: MFR MFR Report
Nissan North America, Inc. "Nissan" is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module "HPCM" software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.
A loss of drive power increases the risk of a crash.
Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
