NEW FLYER XDE35 2014: ELECTRICAL SYSTEM:SOFTWARE

General Information

NHTSA Campaign ID Number: 16V223000

Make Model Year
NEW FLYER XDE35 2014
Date Owners Notified Date Received by ODI Date Added to Database
2016-05-04 2016-04-19 2016-04-19

Production Dates: 2014-08-09 - 2015-02-06

Manufacturers Involved: New Flyer of America, Inc.

Manufacturer Campaign Number: R16-005

Component: ELECTRICAL SYSTEM:SOFTWARE

Potential Number Of Units Affected: 1897

Report Initiator: MFR MFR Report

Summary

New Flyer Industries Ltd. "New Flyer" is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator "ETO" controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.

Consequence

If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.

Remedy

New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.