MOTIV EPIC4 E-450 BEV 2024: ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

General Information

NHTSA Campaign ID Number: 24V782000

Make Model Year
MOTIV EPIC4 E-450 BEV 2024
Date Received by ODI Date Added to Database
2024-10-18 2024-10-21

Manufacturers Involved: Motiv Power Systems

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

Potential Number Of Units Affected: 25

Report Initiator: MFR MFR Report

Summary

Motiv Power Systems, Inc. "Motiv" is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 4 EPIC powertrain. A wire connection point could loosen, causing a loss of 12-volt control power to the high voltage "HV" batteries.

Consequence

Interruption of the 12-volt control power can cause a loss of drive power, increasing the risk of a crash.

Remedy

Motiv field support technicians will inspect and replace the 12-volt control cable as necessary, free of charge. Owner notification letters are expected to be mailed December 11, 2024. Owners may contact Motiv customer service at 1-650-458-4804.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153' or go to nhtsa.gov.