MOTIV E-450 CHASSIS 2024: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
NHTSA Campaign ID Number: 24V546000
| Make | Model | Year |
|---|---|---|
| MOTIV | E-450 CHASSIS | 2024 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2024-09-05 | 2024-07-22 | 2024-07-23 |
Manufacturers Involved: Motiv Power Systems
Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE
Potential Number Of Units Affected: 200
Report Initiator: MFR MFR Report
Motiv Power Systems, Inc. "Motiv" is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage "HV" batteries.
The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.
Motiv will release an over-the-air "OTA" software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.
