MITSUBISHI OUTLANDER 2023: BACK OVER PREVENTION:DISPLAY FUNCTION

General Information

NHTSA Campaign ID Number: 23V345000

Make Model Year
MITSUBISHI OUTLANDER 2023
Date Owners Notified Date Received by ODI Date Added to Database
2023-06-20 2023-05-15 2023-05-16

Manufacturers Involved: Mitsubishi Motors North America, Inc.

Manufacturer Campaign Number: SR-23-001

Component: BACK OVER PREVENTION:DISPLAY FUNCTION

Potential Number Of Units Affected: 89907

Report Initiator: MFR MFR Report

Federal Motor Vehicle Safety Standard Number: 111

Summary

Mitsubishi Motors North America, Inc. "MMNA" is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system "A-IVI", the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Remedy

Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.nhtsa.gov.