MERCURY VILLAGER 1999: STEERING:RACK AND PINION

General Information

NHTSA Campaign ID Number: 00V292001

Make Model Year
MERCURY VILLAGER 1999
Date Owners Notified Date Received by ODI Date Added to Database
2000-11-28 2000-10-10 2000-10-19

Production Dates: 1998-09-18 - 2000-03-06

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 00S33

Component: STEERING:RACK AND PINION

Potential Number Of Units Affected: 67200

Report Initiator: MFR MFR Report

Summary

VEHICLE DESCRIPTION: MINI VANS. ONE OR MORE OF THE FIVE BOLTS THAT MOUNT THE RACK AND PINION STEERING GEAR TO THE VEHICLE MAY HAVE BEEN INCORRECTLY TIGHTENED.

Consequence

THERE COULD BE A LOOSENESS IN THE STEERING, WHICH MAY BE ACCOMPANIED BY NOISE OR VIBRATION.

Remedy

DEALERS WILL INSPECT THE VEHICLES AND, IF THE BOLTS ARE MISSING, WILL REPLACE THE STEERING GEAR MOUNTING BOLTS. ALL BOLTS WILL BE TIGHTENED TO THE SPECIFIED TORQUE. OWNER NOTIFICATION BEGAN NOVEMBER 28, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Notes

ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.