MERCURY MYSTIQUE 1998: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
NHTSA Campaign ID Number: 01V255000
| Make | Model | Year |
|---|---|---|
| MERCURY | MYSTIQUE | 1998 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2001-10-23 | 2001-08-08 | 2001-08-23 |
Production Dates: 1996-09-09 - 1998-04-18
Manufacturers Involved: Ford Motor Company
Manufacturer Campaign Number: 01S23
Component: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Potential Number Of Units Affected: 108000
Report Initiator: MFR MFR Report
VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-888-DASH-2-DOT '1-888-327-4236'.
