MERCURY MYSTIQUE 1998: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

General Information

NHTSA Campaign ID Number: 01I013000

Make Model Year
MERCURY MYSTIQUE 1998
Date Owners Notified Date Received by ODI Date Added to Database
2001-09-19 2001-08-08 2001-08-23

Production Dates: 1996-09-09 - 1998-04-18

Manufacturers Involved: Ford Motor Company

Component: SUSPENSION:FRONT:SPRINGS:COIL SPRINGS

Potential Number Of Units Affected: 203426

Report Initiator: MFR MFR Report

Summary

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1998 FORD CONTOUR/MERCURY MYSTIQUE PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION.

Consequence

SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.

Remedy

FORD IS EXTENDING THE WARRANTY FOR FRONT COIL SPRING REPLACEMENT FOR THE FRONT COIL SPRINGS FOR 10 YEARS FROM ORIGINAL DATE OF SALE OF A VEHICLE OR 150,000 MILES, WHICHEVER COMES FIRST.

Notes

FORD HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO EXTEND THE WARRANTY COVERAGE FOR THE FRONT COIL SPRINGS. OWNERS CAN CONTACT FORD AT1-866-436-7332, CONCERNING THIS PROGRAM.