MERCURY MONTEREY 2004: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

General Information

NHTSA Campaign ID Number: 12V006000

Make Model Year
MERCURY MONTEREY 2004
Date Owners Notified Date Received by ODI Date Added to Database
2012-06-29 2012-01-09 2012-01-09

Production Dates: 2003-03-24 - 2003-10-27

Manufacturers Involved: Ford Motor Company

Manufacturer Campaign Number: 11S25

Component: POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

Potential Number Of Units Affected: 206452

Report Initiator: ODI ODI Report

Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2004 AND 2005 FORD FREESTAR AND MERCURY MONTEREY VEHICLES. THE TORQUE CONVERTER OUTPUT SHAFT MAY FAIL.

Consequence

THIS CONDITION RESULTS IN A SUDDEN LOSS OF MOTIVE POWER WITH NO WARNING, INCREASING THE RISK OF A CRASH.

Remedy

FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TORQUE CONVERTER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 9, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Notes

FORD'S RECALL CAMPAIGN NUMBER IS 11S25.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 'TTY 1-800-424-9153', OR GO TO HTTP://WWW.SAFERCAR.GOV .