MERCURY GRAND MARQUIS 1997: STEERING
NHTSA Campaign ID Number: 15E082000
| Make | Model | Year |
|---|---|---|
| MERCURY | GRAND MARQUIS | 1997 |
| Date Owners Notified | Date Received by ODI | Date Added to Database |
| 2015-10-28 | 2015-10-06 | 2015-10-06 |
Manufacturers Involved: Ford Motor Company
Component: STEERING
Potential Number Of Units Affected: 1767
Report Initiator: MFR MFR Report
Dorman Products, Inc. "Dorman" is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.
Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 'TTY 1-800-424-9153', or go to www.safercar.gov.
